By Joshua Tosin Ogunsakin 
The Joint Admissions and Matriculation Board has announced the establishment of a Candidate Counselling Emergency Support Centre to provide additional support to candidates with urgent concerns.
In a statement posted via its official X handle on Friday, the examination body said the new centre would complement its existing ticketing platform, which remains the preferred and most efficient means of communication with the Board.
The statement read, “In addition to our usual and preferred ticketing platform for Candidates Support, JAMB has now opened a Candidate Counseling Emergency Support Centre (CCESC).
“Members of the public, particularly Candidates with genuine concerns can reach out to any of these officials: a. Gbenga b. Yusuf c. Dubem d. Tony e. Ogbonna and f. Emma on 07002200016.”
The Board, however, stressed that its ticketing platform is still the most reliable option for candidates seeking assistance.
“Please note that the ticketing platform is still the primary and most effective method for communicating with the Board as it is fast and easy to use and also guarantees a quick reply,” the statement added.
JAMB had directed over 300,000 candidates to retake the Unified Tertiary Matriculation Examination after identifying technical issues.
The affected candidates were said to have experienced score distortions caused by glitches at some Computer-Based Test centres.
The rescheduled UTME commenced on Friday.
Some candidates have raised concerns, noting that WAEC has yet to formally announce any changes to its timetable, leaving them uncertain about possible clashes between the two examinations.